September 9, 2016

General Information

Client Profiles

A client profile – consultation & medical history packet – will be required at initial visit, prior to treatment. It is imperative that you disclose any medical condition and/or medications you may be taking. Please answer all appropriate questions as accurately as possible. All client profiles are confidential. Client Consultation and Client Health History Forms can be downloaded HERE

Scheduling

Availability is limited. In order to assure appointment day and time of your choice, it is recommended that appointments be scheduled at (1) week in advance.

Cancellations, No-Shows & Late Arrivals

24 hours advance notice is required, when cancelling appointments, or a cancellation fee may be charged. This allows other clients the opportunity to schedule an appointment.  A client who does not cancel within 24 hours and does not keep come for appointment is considered a “No-show” and will be charged the full cost of the scheduled session.  Depending upon how late you arrive, your appointment may be shortened or cancelled, by therapist.-  allowing for clients following you. Either way, you will be responsible for the full price of your session.

Day of Services

If you have a fever, cold, illnes etc, on the day of your appointment, please CALL BEFORE coming.

For first-time visits, please arrive 10 minutes in advance to facilitate timely client profiles. All future appointments are expected to be “On time” as lateness can result in a shortened length of treatment at full price. In order to receive the best treatment experience, please turn off all cell phones during your visit.

Age Requirements

Minors must be accompanied by a guardian on first visit, and must have appropriate waivers. Parental Consent Form is also available HERE

Payment

Accepted forms of payment are Cash or Credit Card (Sorry, No Checks)

VISA • MasterCard • Discover • American Express

Spa & Wellness (not Spa Finder) Gift Cards are also accepted

 

Gift Certificates

Gift certificates are available in monetary amounts and are transferable, but non-refundable.

Gift certificates can be used towards services and retail products.

Returns and Refunds

Merchandise will be accepted for refund within (30) days of purchase, unopened and with a valid receipt. Services are non-refundable. Questions or problems with a service should be addressed as soon as possible.

Hours of Operation

Sunday & Monday: CLOSED

Tuesday, Wednesday & Thursday: 10:00 a.m. – 8:00 p.m.

Friday: 10:00 a.m.– 6:00 p.m..

Saturday: 9:00 a.m. – 4:00 p.m.

Hours may vary by season.

All services are provided by appointment only.